Terms and Conditions: Our minimum fee per repair is $130.00. This does not include items that are deemed repairable under warranty. Submission forms will be reviewed for accuracy. If there are further questions, a CSC representative will contact you. Once the submission has been approved an RMA number with shipping labels will be emailed to you. Where applicable a Quote for the cost will also be sent with the RMA. If the product is received and the information on the condition of the equipment submitted is proven to not be accurate you will be contacted by a CSC representative and a minimum service fee of $130.00 CAD will be added to the charge of the repair/calibration for additional costs associated with cleaning and/or decontamination. If equipment has been exposed to dangerous materials service may be refused on the equipment until proof of decontamination can be assured for safety measures. By sending in your equipment you are agreeing to ISO17025 terms of calibrations found on the provided quotation where applicable. In the case where a cost approval is required prior to completing the work and there is not a response to the RMA Estimate Notification email for longer than 6 months the equipment will be sent back and evaluation charges will be applied.